FAQ

Opening Hours 

  • We are open between 8.30am – 6.00pm

Appointments 

  • Please phone 0141 334 6111. There are appointments you can book in advance, appointments that are offered on a 48hr basis and on the day appointments. 
  • For 48hr appointments and on the day appointments you should phone at 8.30am 
  • We also offer telephone consultations every day
  • If it is an emergency you can speak to a GP who will arrange an appointment if necessary

House Calls

  • If possible please phone before 10am if you wish to arrange a home visit
  • Home visits are normally only available for patients who are housebound because of illness or disability

Change of Address

  • Please inform the Surgery as soon as possible if you change your address 
  • You can fill out a form via this website or phone 0141 334 6111

Cancelled Appointments 

  • If you have to cancel your appointment, please do so as soon as possible to allow another patient to be given the appointment

If you are late 

  • Please note if you are more than 10 minutes late for your appointment you may be asked to re-arrange

Interpreter 

  • If you require an interpreter please inform the receptionist when you book your appointment

Private Medical Examinations 

  • These are only done by special arrangement with the GP and there is a fee payable

Letters/Completion of Forms etc 

  • Please allow at least one week for completion of forms 
  • There may be a fee payable 
  • It is advisable you phone first to find out if your letter/form is ready to be collected

Clinics and Services 

  • Child Health Surveillance (with the Health Visiting Team)
  • Contraceptive Services
  • Maternity Services
  • Routine Immunisation of children, together with the Health Visitors
  • Travel Advice and Immunisations (not all immunisations are available on the NHS, the Practice Nurse will discuss this with you)
  • Cervical Smears
  • Flu Immunisations
  • Annual comprehensive review for patients with certain chronic conditions including heart disease, strokes, epilepsy, asthma, COPD etc
  • Diabetic Clinic, which includes dietitian and podiatrist

Repeat Prescriptions

  • Practice policy is that prescriptions will be available less than 48 hours after ordering
  • You can order your prescription by phoning 0141 342 4870 between 2pm and 5pm
  • Fax it to  0141 339 1711, in writing at reception desk, by post, or via the website

You can collect your prescription from one of the chemists closer to us:

  • Boots Pharmacy 1278 Argyle Street (round corner from surgery)
  • Apple Pharmacy 1094 Argyle Street (approx 200 yards surgery)
  • LG Pharmacy 66 St. Vincent Terrace
  • or it can be posted to you if you supply a SAE.

Results of Tests 

  • Please phone the Surgery between 2pm and 6pm to get your test results

Travel Advice and Vaccinations

  • Please phone and arrange a telephone consultation with the Practice Nurse for travel advice  
  • If immunisations are required she will arrange an appointment for you to come in

Registering with Us

  • Please collect forms at reception  
  • An appointment cannot be made until the forms are filled out and the appropriate documentation has been received
  • If registering from abroad, identification and proof of work/residency required 
  • Please note: you can only register if you live in the postcode areas G3, G11 or G12

Parking

  • There is metered parking on Radnor Street and surrounding roads 
  • The meter requires 10p for half an hour and 10p per 10 minutes thereafter 
  • There is one disabled parking bay outside the surgery

Practice Announcements

  • Updated as required e.g. the practice will be closed on Monday 31st May.  In an emergency please phone 334 6111 and you will be connected to NHS 24.