Radnor Street Surgery

As part of the new GP contract with Greater Glasgow and Clyde Health Board the phlebotomy service is being moved from GP surgeries to central locations.

Radnor Street Surgeries central location will be The Community Centre for Health, 547 Dumbarton Road, Glasgow

We will be starting to direct patients to this service in a few weeks time.  To book a blood appointment at this location you will be advised by your GP, Nurse or by letter to telephone a central number, they will take your name and CHI number and arrange your appointment at a suitable time.  Appointments will be available Monday – Friday 8.30am – 4.30pm.

If attending The Community Centre for Health is too difficult you will still be able to make your phlebotomy appointment at the surgery with the HCA in the mornings.

The surgery will be closed on Monday 15 July 2019 for the Glasgow Fair Holiday.  We will re-open on Tuesday 16 July 2019 at 8.20am

If you require medical attention please call 0141 334 6111 and you will be automatically directed to NHS 24 alternatively please call NHS 24 direct on 111.

CHANGES TO MANAGED REPEATS

We have decided to introduce this policy to ensure patients receive the medication they require, to help reduce over ordering of medication and reduce the overall prescribing cost for the NHS.

Therefore from 1^st April 2019 we will stop accepting managed repeats from pharmacies; from this date patients will only be able to order their repeat medication by contacting the surgery directly.

This can be done by:-

• Patient Access – online ordering of medication. To register please ask a member of staff for a registration form; this can be given to you at reception or emailed to you. Once you receive this you have 14 days to register.
• Telephone – we will be introducing a prescription answer machine. Please call 0141 334 6896 and leave your name, DOB, contact number and which medication and dosage you require, this number is accessible 24 hours a day.
• Post – you can send in your repeat order slip, if you wish your prescription to be posted back to you or your pharmacy please enclose a stamped addressed envelope.
• In person – you can come into the surgery and order your prescription at reception.

If you have any questions please speak to a member of staff.

We would like to advise that Dr Gillian Eardley retired on Friday 30th June and Dr Jerry Roberts will be retiring on Tuesday 31st July.  We have two new GPs joining the practices.  Dr Don McAdam joined the practice on 3rd July replacing Dr Eardley and Dr Kristian Sharp will be joining the practice on 27th August replacing Dr Roberts.