Radnor Street Surgery

Surgery Access

WE ARE CURRENTLY RESTRICTING ACCESS FOR THE SAFETY OF ALL PATIENTS AND STAFF

THE PRACTICE REMAINS OPEN FOR ALL ESSENTIAL PRIMARY CARE PROBLEMS BUT ON THE ADVICE OF HEALTH PROTECTION SCOTLAND WE HAVE PUT IN PLACE A PROCESS WHEREBY EVERYONE IS SCREENED BY TELEPHONE PRIOR TO BEING SEEN

TO COLLECT YOUR PRESCRIPTION PLEASE CALL THE SURGERY ON

0141 334 6111 WHERE YOU WILL BE GIVEN ADVICE

FOR BOOKED APPOINTMENTS PLEASE CALL THE SURGERY ON 0141 334 6111 FOR ACCESS

ALL PATIENTS WILL STILL HAVE ACCESS TO THE CARE THEY REQUIRE

WE APPRECIATE YOUR PATIENCE AND UNDERSTANDING AT THIS TIME

Coronavirus

Overview

Coronavirus (COVID-19) is the illness caused by a new strain of coronavirus first identified in Wuhan city, China. It can cause a cough and/or a fever/high temperature.

Generally, coronavirus can cause more severe symptoms in people with weakened immune systems, older people and those with long term conditions like diabetes, cancer and chronic lung disease.

This is a rapidly changing situation which is being monitored carefully.

Symptoms of coronavirus

The most common symptoms are new:

continuous cough
fever/high temperature (37.8C or greater)
loss of, or change in, sense of smell or taste (anosmia)

A new continuous cough is where you:

have a new cough that’s lasted for an hour
have had 3 or more episodes of coughing in 24 hours
are coughing more than usual

A high temperature is feeling hot to the touch on your chest or back (you don’t need to measure your temperature). You may feel warm, cold or shivery.

Some people will have more serious symptoms, including pneumonia or difficulty breathing, which might require admission to hospital.

If you have any of the above symptoms please stay at home and call 111 to arrange for a test or visit www.nhsinform.scot to request a test online. Please click here to be directed to NHSinform https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

Phlebotomy Service

As part of the new GP contract with Greater Glasgow and Clyde Health Board the phlebotomy service is being moved from GP surgeries to central locations.

Patients from Radnor Street Surgery can access this service at The Community Centre for Health, 547 Dumbarton Road, Glasgow or Plean Street Clinic, Dumbarton Road, Glasgow.

We will be starting to direct patients to this service in a few weeks time. To book a blood appointment at either location you will be advised by your GP, Nurse or by letter to telephone the central number 0141 355 1525, they will take your name and CHI number and arrange your appointment at a suitable time. Appointments will be available Monday – Friday 8.30am – 4.30pm.

If attending either clinic is too difficult you will still be able to make your phlebotomy appointment at the surgery with the HCA in the mornings.

Prescription Service

CHANGES TO MANAGED REPEATS

We have decided to introduce this policy to ensure patients receive the medication they require, to help reduce over ordering of medication and reduce the overall prescribing cost for the NHS.

Therefore from 1^st April 2019 we will stop accepting managed repeats from pharmacies; from this date patients will only be able to order their repeat medication by contacting the surgery directly.

This can be done by:-

Patient Access – online ordering of medication. To register please ask a member of staff for a registration form; this can be given to you at reception or emailed to you. Once you receive this you have 14 days to register.
Telephone – we will be introducing a prescription answer machine. Please call 0141 334 6896 and leave your name, DOB, contact number and which medication and dosage you require, this number is accessible 24 hours a day.
Post – you can send in your repeat order slip, if you wish your prescription to be posted back to you or your pharmacy please enclose a stamped addressed envelope.
In person – you can come into the surgery and order your prescription at reception.

If you have any questions please speak to a member of staff.

Welcome to Radnor Street Surgery

We hope you find the information provided informative and helpful. There are two GP medical practices based in Radnor Street Surgery:

Drs Reid, MacLaren and McAdam
Drs Melrose and Sharp

They share premises, staff, telephone system etc but each have separate Patient Lists. You may download their Practice Leaflets from the links below:

Practice Leaflet Mar 2019 – RMM Drs Reid, Dr MacLaren & Dr McAdam
Practice Leaflet Mar 2019 -MP Drs Melrose & Sharp

Both practices aim to achieve the highest possible standards of healthcare. The numbers on our Patient Lists have risen over recent years and the combined patient total is now above 9,000.

Doctors

Dr Anne Reid, Dr Patrick MacLaren and Dr Donald McAdam

Dr Hilary Melrose & Dr Kristian Sharp

Change of Address

Please ensure your address is correct. If you have changed address please fill in this form. Alternatively you can telephone your change of address to the staff on 0141 334 6111.

Parking

There is metered parking on Radnor Street and surrounding roads. The meter requires 20p for half an hour and 20p per 10 minutes thereafter. There is one disabled parking bay outside the surgery.

Online Patient Access

Clinics & Services

Phone

Prescriptions

Cancel Appointment

Registration

Change Details

Update Health Info

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